Privacy Policy

1. Introduction

At Dervox Company, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DIM Inventory Management System ("DIM" or "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Business information

2.2 Usage Data

We may also collect information about how the Service is accessed and used, including:

• IP address
• Browser type
• Pages visited
• Time and date of your visit
• Time spent on those pages
• Device information

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support
• To gather analysis or valuable information to improve our Service
• To process payments
• To detect, prevent, and address technical issues
• To send you marketing and promotional communications (with your consent)

4. Data Storage and Security

We use commercially reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data is stored on secure servers and in cloud storage facilities with data encryption.

5. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Disclosure of Data

We may disclose your personal information in the following situations:

• To service providers to facilitate our Service
• To comply with a legal obligation
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access, update, or delete your information
• The right to rectification
• The right to object to processing
• The right to data portability
• The right to withdraw consent

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

For more information about the cookies we use, please see our Cookie Policy. Cookie Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@dervox.com or through the contact information provided on our website.